The Science of Numbers
(From "Tips on Base Building" by
Akili.
Adapted with author's permission)
Recruiting volunteers is like working in a great sifter — the
more you shake a sifter, the more its contents fall through the cracks.
Building big numbers of volunteers requires talking to a lot more people
than you need — and making it very easy (not too many shakes!)
for them to make a contribution. If it's too difficult to get involved
(i.e., they have to call and get the meeting place, there’s no
child care, they have to make up a script to help you call volunteers,
etc.) they will probably "fall through the cracks."
Some common recruitment equations:
- In order to get 50 people to show up when the issue is not hot,
150-200 names are needed.
- If the names are cold and people are not familiar with the group
or issue, more names will be needed.
- Thirty percent or more of the people called will not be at home;
15-20% of the numbers will not be good numbers; 25-30% will be no's;
25-30% will say yes. Of those who say yes, only a small percent will
actually show.
- Using a "warm" list, out of the 20 people talked to,
nine will say yes and three to four will show.
Common methods for mobilizing include the following:
House meetings. These gatherings are often hosted by volunteers
in order to organize a local area. The host will invite friends and
neighbors to refreshments and a presentation on the issue by someone
in coalition leadership.
Phone bank recruitment. Volunteers and/or staff calling phone
lists to recruit new volunteers.
Canvassing. Staff and/or volunteers going door-to-door to raise
public awareness of the initiative and recruit supporters.
There are certainly many more ways to get the word out but there's
nothing like direct contact (either by phone or in person) to get people
into action.
Other important things to remember:
- Every 3-4 months there will be a need to rebuild with a new group
of people. People will move on to another level, get involved in something
else, or become inactive.
- Develop ways to assist people to move to deeper levels of commitment.
Core supporters need to work with new people; conduct orientation,
plan parties for new supporters
- It is important to develop recruitment systems including scripts
to prompt volunteers, and mechanisms for tracking, follow-up and accountability.
See Elements of a Script.
Elements of a Script
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- Introduction: who you are; identify the group
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- Statement of conditions and the need to take immediate
action: Regents are meeting next month to approve the budget
and…
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- Statement of hope: People can make a difference and
we need your help because we can't do it alone.
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- What you can do: Come help us get the Governor to
reinstate funding for kids... The meeting/rally is at...Here
are other things you can do…
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- Get a commitment: Will you join us? Yes or no. Maybe's
cannot be counted or measured.
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REALITY CHECK 3:
Be Proactive, Not Reactive
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Create an Issue-Based Action Plan
In previous sections of this toolkit, you have already identified several
of the key components of your action plan. You have identified and evaluated
your advocacy goals and selected potential allies. However, you still
have some critical questions to answer as you move forward in completing
your action strategy. The following link will bring you to an action
planning chart (based on action kits developed by the Midwest Academy
and other community organizing groups) to help you take the pieces you
already have and weave them into a strategic plan.